1. Data Controller
LEISOFT LTD ("we", "us", "our") is the data controller for personal data collected through our website (www.leisoftltd.uk) and our mobile applications.
Address: 7 West Mall, Bristol, BS8 4BH, United Kingdom
Email: hello@leisoftltd.uk
Phone: +44 7451 260390
2. What Data We Collect
We may collect the following categories of personal data:
- Contact data: name, email address, phone number (when you submit our contact form)
- Technical data: IP address, browser type, device information, pages visited
- Cookie data: as described in our Cookie Policy
- App usage data: anonymised gameplay statistics, crash reports (in our mobile applications)
3. Children's Data
Our applications are designed for children. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe we have collected data from a child without consent, please contact us immediately at hello@leisoftltd.uk.
4. Purposes and Legal Bases
- Responding to enquiries — Legitimate interest / Contract
- Website analytics — Consent (via cookie banner)
- App improvement — Legitimate interest
- Legal compliance — Legal obligation
5. Data Retention
Contact form submissions are retained for up to 24 months. Analytics data is retained for 26 months. App crash logs are retained for 90 days.
6. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise your rights, contact hello@leisoftltd.uk.
7. Data Sharing
We do not sell personal data. We may share data with service providers (hosting, analytics) under data processing agreements, and where required by law.
8. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or adequacy decisions.
9. Cookies
See our Cookie Policy for details on cookies and how to manage your preferences.